For Muncha Money Transfer (P) Ltd. (Muncha) consumer privacy is a high priority. This Privacy Policy applies to all of Muncha’s services including its website (www.muncha.machpay.com). Any terms that are not defined in this Privacy Policy have the meanings in pursuant to our User Agreement. Please read this Privacy Policy prior you start using the services.

This Privacy policy explains policies covering personal and non-personal information collected by us to inform you as to how your own information is collected and used.

Muncha provides limited access to your personal information to only those employees of Muncha and its partners and Alliance Partners who need it to fulfill their responsibilities to provide the services required for the business. Employees must adhere to Muncha policies. Employees violating these policies will be subject to disciplinary action, up to and including dismissal. We employ appropriate measures to protect your information against unauthorized access, disclosure, alteration or destruction. These may include, among others, encryption, physical access security and other appropriate technologies. Muncha continually reviews and enhances its security systems as necessary.

COLLECTION OF INFORMATION:

Muncha collects personal and non-personal information in order to offer or provide our Services to you. This information may include the following: your name, address, telephone number, date of birth, social security number, government-issued identification (i.e. driver's license or passport) number, bank account information and details and debit/credit card details. We also collect information regarding your Beneficiary, including, but not limited to their name, address, phone number, bank account details, ID copies etc. We processes and store Personal Data collected from you via your use of the Service or where you have given your consent, including but not limited to Website, Emails, Survey Forms, Referral Programs, Third Party services used for (but not limited to):

  1. Identity Verification Service,
  2. financial background information describing financial status,
  3. Identification information, such as name and address data,
  4. Transaction information, such as account activity, debit activity or credit activity,
  5. Other information relating to financial matters.

SHARING YOUR PERSONAL DATA WITH THIRD PARTIES:

Muncha and its Alliance Partners shares your personal and non-personal information for the following purposes:

  1. To process your Transactions;
  2. To verify your identity;
  3. To collect payment for your use of the Service;
  4. To allow our partners and Alliance Partners to fulfill their promotional obligations to you;
  5. To troubleshoot problems with the Service;
  6. To comply with applicable laws, regulations, and rules, such as those relating to "know-your-customer" and anti-money laundering requirements;
  7. To detect and prevent fraud and other illegal uses of the Service;
  8. To send you marketing notices, service updates, and promotional offers; and
  9. To contact you by telephone including but not limited to auto-dialed or pre-recorded message calls or text (SMS) messages (if applicable) as authorized for the purposes described in this Privacy Policy.

USE OF COOKIES AND WEB BEACONS:

A "cookie" is a small text file placed on your device by a web server you visit and which is acknowledged by your web browser. A cookie contains information on you that your browser saves and sends back to a web site when you visit it again. "Web beacons" are transparent electronic images placed in the web code, also called "clear GIFs" or "Web bugs." We use cookies and/or web beacons for a variety of purposes, including, but not limited to, the following: (a) to assist us in providing our services to you; (b) to allow you to change pages during your visit to our website without repeatedly having to re-enter your password; (c) to track activity on our website; (d) to determine whether you came to our site from a banner ad or an affiliate website; (e) To display our ads to you when you visit other websites; or (f) To allow third-party vendors including but not limited to Google, to show our ads to you on sites across the internet based on your past visits to our website. You can adjust settings in your browser that allow you to elect to accept cookies or to have your browser notify you each time a cookie is offered. You can also delete cookies from your devices. Instructions on how to accept cookies, on how to be notified that a cookie is being offered and on how to delete cookies are available through your Internet Browser. You can also visit the Google Ads Preference Manager, and Network Advertising Initiative opt-out page to opt-out of third-party cookies.

DISCLOSURE OF INFORMATION:

Muncha does not sell, distribute, or otherwise disclose your information to third parties without first obtaining your express written consent and giving you an opportunity to opt-out of such disclosure, except as expressly specified in this Privacy Policy. There are some disclosures to third parties that are not subject to the opt-out, such as the following: disclosures necessary to affect, administer or enforce a transaction requested by you; to companies that perform services for us; and/or to prevent fraud. If you participate in any referral programs, your information may be disclosed as specified in the terms of the program. Additionally, Muncha may disclose information about former consumers or customers to third parties and companies with which Muncha is affiliated. Those disclosures may consist of the following: (a) financial background information describing financial status; (b) identification information, such as name and address data; (c) transaction information, such as account activity, debit activity or credit activity; and (d) other information relating to financial matters.

RECIPIENTS OF INFORMATION:

Muncha may disclose your information to companies affiliated with us. These recipients include: (a) financial institutions such as banks, credit card companies, brokerage houses, and consumer reporting agencies pursuant to the Fair Credit Reporting Act (15 U.S.C. §1681 et seq.); (b) companies that process transactions or provide other services for us including, but not limited to, attorneys, accountants, and auditors; and (c) government and law enforcement agencies in general and where specifically required or permitted under the Right to Financial Privacy Act of 1978 (12 U.S.C. §3401, et seq.), to comply with federal, state, or local laws, rules, and other applicable legal requirements, as required by Title III of the federal United and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act of 2001 (USA Patriot Act; P.L. 107-56).

LINKS TO OTHER WEBSITES:

Muncha may create links to third party websites. Muncha is not responsible for the content or privacy practices employed by websites that are linked from our website.

CONTACT:

If you have questions or concerns regarding this Privacy Policy, please contact us at:
Muncha Money Transfer (P) Ltd.
Phone: +977-1-5000737, 5000738
1-888-357-6348 (USA Toll Free)
1-859-215-0093 (USA)

Email: money@muncha.com